Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a brand for us to look at? This page covers how to reach the team behind idaf.co.uk and what you can expect once you do.
How to Get in Touch
Email is the best way to contact us. Send your message to [email protected] and a member of our editorial team will read it personally — we do not rely on automated replies. Where possible, tell us what your message relates to (a specific casino, a page on the site, or a general query) so we can respond more quickly and accurately.
We aim to reply within two working days. During busier periods this can take a little longer, but every message gets a genuine response.
What You Can Contact Us About
- Questions about our rankings — If you want to know why a brand such as Betmica or Kikibet sits where it does on our list of trusted non Gamstop casinos, or how a particular welcome offer works, ask us directly.
- Corrections — Bonus terms, licensing details and payment options at casinos not on Gamstop change frequently. If you spot information on our site that looks out of date, we want to know so we can check and correct it.
- Suggestions for coverage — If there is a new casino, a payment method, or a topic around gambling sites not on Gamstop that you think we should cover, let us know.
- Partnership or editorial enquiries — If you represent an operator, affiliate network or media outlet and want to discuss working with us, introduce yourself and outline what you have in mind. We are transparent that some of our content includes commercial relationships, and these never influence how we rank or review a site.
- Concerns about gambling behaviour — If you or someone close to you is worried about gambling habits, mention this in your message. We can point you towards independent support organisations, and we would always encourage anyone with concerns to seek that support regardless of which casinos they play at.
What We Can and Cannot Help With
We are an independent review and comparison site — we are not a casino operator, and we cannot process deposits, withdrawals, account verification or bonus claims on behalf of any brand featured here. For account-specific issues, including anything to do with a deposit, a bonus you have claimed, or identity checks, you will need to contact the casino's own support team directly, usually via live chat or email listed on their site.
What we can help with is everything editorial: how we assess and rank operators, what our ratings mean, general questions about how non Gamstop casinos work, and feedback on the accuracy or usefulness of our content.
How We Handle Your Message
- Your email reaches our editorial inbox and is read by a real person, not a bot.
- We check whether it needs a factual review — for example, a correction to bonus terms or licensing information.
- We reply directly, usually within two working days, with an answer or a next step.
We do not share your contact details with third parties, and reaching out does not sign you up to anything.
Before You Write In
A few common questions are answered elsewhere on the site already, so you may find a faster answer there:
- If you want to compare current welcome offers, editorial ratings and strengths across operators, our best non Gamstop casinos guide covers the full rundown.
- If your question is about how self-exclusion schemes work, or what to check before signing up anywhere, that context also sits within our main guide rather than this contact page.
If your question still is not covered, send it across — we would rather hear from you than have you guessing.
All gambling content on this site is intended for readers aged 18 and over. If you are contacting us with a query related to gambling harm, please also consider reaching out to a dedicated support organisation alongside getting in touch with us.